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PorterGT LLC Privacy Policy
Introduction PorterGT LLC is a luxury ground transportation provider based at 900 Shenandoah Dr, Brentwood, TN 37027. At PorterGT, the privacy and security of our clients and website visitors are of the utmost importance. This Privacy Policy explains how we collect, use, store, and protect personal information shared through our website and reservation systems.
For this policy:
"Customer" refers to any client who books services with PorterGT.
"Visitor" refers to individuals who browse our website without booking services.
We treat all data with confidentiality and maintain strict controls to safeguard it against unauthorized access or misuse.
Information We Collect 2.1 Website Visitors When you visit porterGT.com, we may collect the following:
IP address, browser type, device type
Geo-location data
Pages visited, time on site, and navigation behavior
Voluntarily submitted information via forms (name, phone number, email)
Information shared through newsletter sign-ups or contact requests
2.2 Customers When you book with PorterGT, we collect additional personal and trip-related data:
Full name, contact information, billing address
Payment information (securely processed and not stored on our servers)
Service preferences, pick-up and drop-off locations, flight or event details
Communication logs for service coordination
Use of Information We use collected data to:
Process and manage reservations
Send booking confirmations, updates, and receipts
Improve our website functionality and user experience
Customize future services and communications
Communicate with you about changes, offers, or service issues
Comply with legal and regulatory obligations
SMS Consent and Communication By providing your phone number, you consent to receive SMS messages related to your reservation (e.g., driver status updates or confirmations). You may opt out anytime by replying "STOP." Your number will never be sold or shared for marketing purposes without consent.
Cookies Our website uses cookies to enhance browsing and track performance. Cookies collect data anonymously and cannot be used to identify individuals directly. You may adjust browser settings to decline cookies; however, this may impact site functionality.
Third-Party Services We may share personal data with trusted third-party vendors (e.g., payment processors, dispatch platforms) strictly for service fulfillment or analytics. These parties are required to comply with confidentiality and data protection standards.
Data Retention and Deletion We retain personal data as long as necessary to deliver services or meet legal requirements. When no longer needed, data is deleted securely. Customers may request deletion of their information by contacting reservations@portergt.com.
Data Security All personal data is stored on secure servers and protected by industry-standard encryption protocols. Access is restricted to authorized personnel only. We follow PCI compliance standards for handling payment information.
Your Rights You may request access to your personal data, correct inaccurate information, or request deletion by contacting us directly. We will respond in accordance with applicable data protection laws.
Policy Updates We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website or services implies acceptance of the revised policy.
Legal Disclosure We may disclose personal information if required by law or to protect PorterGT’s rights, operations, or customers. This includes cooperating with law enforcement or complying with legal proceedings.
Contact Us For any questions or concerns regarding this Privacy Policy: PorterGT LLC 900 Shenandoah Dr Brentwood, TN 37027 Email: reservations@portergt.com Phone: 615-912-0462